Visit report with Qualimobi

The crucial role of the Qualimobi visit report

The visit report is an essential element of quality control on Qualimobi. It is a detailed report written by application users after carrying out a site visit. This document records all observations, measurements, findings and assessments made during the visit.

It records all the observations, measurements, findings and assessments made during the visit, enabling the relevant information to be recorded for in-depth analysis and facilitating decision-making on quality and compliance.

Application-compte-rendu-de-visite - Qualimobi

Setting up visit reports with Qualimobi

The visit report provides a detailed record of all the relevant information and observations made during an on-site visit as part of the quality control process. It plays a crucial role for several reasons:

Qualimobi is committed to making this process easier and simpler:

Using the Qualimobi tablet application for quality control offers many advantages to companies.

In particular, the visit report makes it possible to:

Precision and documentation

The visit report provides complete and accurate documentation of what was observed, measured and evaluated during the visit by the managers. This includes any problems, strengths, non-conformities and opportunities for improvement.

In-depth analysis

Thanks to the information recorded in the report, quality managers can carry out an in-depth analysis of the data collected. This enables trends to be identified, recurring problems to be pinpointed and appropriate corrective action to be taken.

Progress monitoring

The visit report serves as a reference for monitoring progress in resolving the problems identified. It can also be used to measure the effectiveness of the corrective measures put in place.

Application contrôle qualité entreprise de nettoyage propreté

Effective communication

The report facilitates communication between the teams, departments and stakeholders concerned. It ensures that quality-related information is clearly communicated, making it easier to take decisions.

Proof of conformity

In certain regulated sectors, the inspection report can be used as proof of compliance with the standards and regulations in force. It is therefore essential to demonstrate that quality controls have been carried out and that requirements have been met.

The visit report is an essential tool for effective quality control. It enables rigorous management of processes and continuous improvement in the quality of products and services. It also contributes to customer satisfaction and the positive reputation of the company.

The advantages of the different types of Qualimobi quality control

Risk assessment

A risk assessment is a process aimed at identifying, evaluating and managing potential hazards in order to prevent incidents or losses. It involves identifying risks, estimating their probability and impact, and implementing preventive or corrective measures.

Needs assessment

Assessing the needs for quality control enables a company to better understand market and customer requirements.

Qualimobi enables you to identify existing shortcomings, plan resources effectively and implement improvement measures to ensure product or service quality.

This leads to greater customer satisfaction, improved brand image and increased competitiveness in the marketplace.

Visit report

Visit reports are essential to ensure effective communication between teams. These reports provide detailed information on tasks carried out, problems encountered and corrective actions taken.

They enable managers to monitor the performance of the cleaning team, detect problems early and implement improvements as a result.

Complaints and anomalies

A complaints and fault management system enables the company to respond quickly to problems reported by customers.

By dealing effectively with complaints, the company can demonstrate its commitment to customer satisfaction and resolve problems before they escalate. This reinforces customer confidence in the company and helps maintain a positive reputation.

Inspection grid

A detailed inspection grid makes it possible to systematically check the quality of the services provided.

It helps quality managers not only to follow established standards and procedures, but also to identify shortcomings and put in place appropriate action plans. A well-designed inspection grid promotes a consistent approach to quality control and guarantees a high level of performance in the services or products offered.

Customer satisfaction

Measuring customer satisfaction is one of the key indicators of quality control.

The company can use surveys, questionnaires or evaluations to gather customers’ opinions on the quality of the work carried out. High customer satisfaction leads to customer loyalty, positive references and a positive image of the company in the marketplace.

The benefits of implementing a visit report with Qualimobi

Ease of use

The Qualimobi application is intuitive. This makes creating the visit report quick and easy. As a result, users can easily enter the relevant information without difficulty.

Data accuracy

By entering data directly into the application, the risk of transcription errors or lost information is considerably reduced. The application thus guarantees the accuracy of the data recorded.

Mobility and accessibility

Being a tablet application, Qualimobi allows users to access visit reports at any time. On site or on the move, promoting responsive, real-time management.

All visit reports are stored centrally in the application. This makes them easier to access, share and, what’s more, analyse by the various teams and stakeholders involved in the quality control process with Qualimobi.

Integration with other types of control

Qualimobi can be integrated with other types of quality control as well as: risk assessment, needs assessment, inspection grids, complaints and anomalies, customer satisfaction. Enabling an overview of data and a global approach to improving processes and quality.

Customisation

The application offers the possibility of personalising visit reports according to the specific needs of each company or sector. Thus offering appreciable flexibility.

Data security

Qualimobi guarantees the security, but also the confidentiality of data collected during visit reports, thus offering optimal protection of information.

Tracking and history

The visit reports generated by Qualimobi are recorded with a timestamp, making it possible to track the history of visits and measure progress over time.

The visit report is one of the controls offered by Qualimobi. It optimises the quality control process by making the collection, analysis and sharing of data more efficient, thereby contributing to continuous improvement in the quality of the company’s products or services.

Les types de contrôles et suivis qualité que nous pouvons vous aider à gérer

Évaluation des risques2023-07-28T00:38:40+02:00

L’évaluation des risques est un processus qui vise à identifier, évaluer et mesurer les risques potentiels auxquels une organisation, un projet, un système ou une activité peut être exposé.

Elle est essentielle pour prendre des décisions éclairées sur la gestion des risques et l’élaboration de stratégies appropriées pour les atténuer.

 

Évaluation des besoins2023-07-28T00:43:22+02:00

L’évaluation des besoins est un processus qui vise à identifier, comprendre et évaluer les besoins d’un individu, d’un groupe ou d’une communauté dans le but de fournir des réponses ou des solutions appropriées.

Elle est souvent utilisée dans les domaines du développement communautaire, de l’assistance sociale, de la santé, de l’éducation et d’autres secteurs où il est nécessaire de comprendre les demandes et les défis spécifiques auxquels les personnes sont confrontées.

Compte rendu de visite2023-08-02T12:27:04+02:00

Les comptes rendus de visite sont des documents qui décrivent et récapitulent les détails et les observations d’une visite effectuée dans un lieu spécifique, qu’il s’agisse d’une entreprise, d’une organisation, d’un site, d’une installation ou d’un événement.

Ils servent à consigner les informations importantes, les faits saillants, les constatations et les recommandations résultant de la visite. Les comptes rendus de visite peuvent être utilisés à des fins diverses, telles que la communication interne, le suivi des activités, la prise de décision, les rapports officiels, etc.

 

Réclamations et anomalies2023-08-02T12:27:02+02:00

Le suivi des réclamations et des anomalies consiste à surveiller et à prendre des mesures appropriées concernant les problèmes signalés, les plaintes des clients ou les situations anormales dans le but de résoudre les problèmes et de prévenir leur récurrence.

C’est un processus essentiel pour assurer la satisfaction des clients, la qualité des produits ou services, et la gestion efficace des problèmes.

 

Grilles d’inspection2023-08-02T12:27:00+02:00

Une grille d’inspection est un outil utilisé pour évaluer et noter objectivement différents aspects, critères ou éléments lors d’une inspection ou d’une évaluation. Elle se présente sous la forme d’un tableau ou d’une liste qui répertorie les éléments spécifiques à observer ou à évaluer, avec des critères prédéfinis pour chaque élément.

Les grilles d’inspection sont couramment utilisées dans divers domaines, tels que la sécurité, la qualité, l’assurance, la conformité, la maintenance, les inspections immobilières, etc.

 

La satisfaction client2023-08-02T12:26:58+02:00

Les enquêtes de satisfaction client sont des outils utilisés pour recueillir les opinions, les perceptions et les expériences des clients concernant un produit, un service ou une entreprise spécifique.

Elles visent à évaluer le niveau de satisfaction globale des clients, à identifier les domaines à améliorer et à recueillir des commentaires pour orienter les actions correctives.

suivi qualité digital

Le contrôle qualité adapté à tous vos secteurs d’activité

Quelle que soit votre activité, Qualimobi vous permet de construire un modèle de collecte de données de qualité adapté à votre contexte

Nettoyage, propreté, Multi-services

Pour vos inspecteurs, les contrôles proposés par Qualimobi en matière de propreté et de facility management permettent le suivi des agents ou des prestataires de services ainsi que des services de nettoyage.

suivi qualité entreprise de nettoyage

Service a la personne

Pour les responsables de votre secteur, Qualimobi évalue les besoins, effectue des contrôles sur les salariés et les services, et évalue la satisfaction des clients dans le domaine des services à la personne.

suivi qualité service à la personne

Résidences, Hôtels,
Commerce de détail, GMS

Pour vos responsables et superviseurs, Qualimobi permet d’assurer le suivi des procédures, le respect des règles de l’établissement et des normes santé-sécurité-environnement.

suivi qualité service hôtel gsm retail

Industries,
Transport, Santé

Pour vos responsables qualité, Qualimobi contrôle les marchandises entrantes et les processus de production, identifie les non-conformités, établit les rapports de visite et les rapports liés aux contrôles.

suivi qualité industrie

Processus, méthodes, organisation, contrôles, solutions numériques…

Mettez le digital au cœur de vos process qualité

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